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hootsuite-app19 asked ·

Support issue:

In response to KRudicil on TWITTER: https://twitter.com/KRudicil/status/698168772268531712 @RingCentral Very Poor Service call experience this morning. After 40 Min, I just hung up on the tech. No call back either.
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Tryied to cmment, but I don't think it worked. See the attached screen snag of my comments.
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penney-rudicil1146 answered ·
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Thanks for the information Penney.  This is actually a known issue that our engineers are working on this morning.  We'll post updates to this thread:   https://community.ringcentral.com/ringcentral/topics/-service-issue-dtmf-tones-are-not-recognized-on...
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