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debbie1 asked ·

fake callers

Numerous callers, same time, I ring back, they never rang me in first instance!
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debbie1 answered ·
This reply was created from a merged topic originally titled fake callers. Numerous callers, same time, I ring back, they never rang me in first instance!
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kim answered ·
Debbie - can you please provide more details so we can help troubleshoot this with you? 
Something that came to mind was phantom calls, so you may want to check those...but we'll need to gather more information to properly address this. 
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debbie1 answered ·
Are you able to access my RingCentral account?
Today's calls:
TypePhone NumberNameDate / TimeActionResultLength Voice
From: 07578 829985
Add Contact
Today 10:01Phone CallMissed0:04:44 Voice
From: 07557 144343
Add Contact
Today 09:45Phone CallMissed0:04:45 Voice
From: 07768 388889
Add Contact
Today 09:30Phone CallMissed0:04:44 Voice
From: 01323 729672
Add Contact
Today 08:39Phone CallMissed0:04:44 Voice
To: 020 8206 2790
Add Contact
Today 08:32RingOut WebCall connected0:00:41 Voice
From: 020 8206 2790
Add Contact
Today 08:25Phone CallMissed0:04:44 Voice
To: 0131 202 9475
Add Contact
Today 08:22RingOut WebHang Up0:00:48 Voice
From: 0131 202 9475
Add Contact
Today 08:12Phone CallMissed0:04:45

Monday's "fake" calls:
TypePhone NumberNameDate / TimeActionResultLength Voice
From: 01603 879575
Add Contact
Mon 29/02/2016 11:00Phone CallMissed0:04:44 Voice
From: 020 7237 2222
Add Contact
Mon 29/02/2016 10:59Phone CallMissed0:04:44 Voice
From: 01303 251498
Add Contact
Mon 29/02/2016 10:59Phone CallMissed0:04:44 Voice
From: 07952 864575
Add Contact
Mon 29/02/2016 10:58Phone CallMissed0:04:44 Voice
From: 01925 294912
Add Contact
Mon 29/02/2016 10:58Phone CallMissed0:04:44 Voice
From: 07871 894784
Add Contact
Mon 29/02/2016 10:57Phone CallMissed0:04:44 Voice
From: 07459 753678
Add Contact
Mon 29/02/2016 10:56Phone CallMissed0:04:44
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Debbie - I recommend going into call logs, selecting the numbers and blocking them.  They could be spam calls. 
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Yes, I have done that.  Strange though eh?
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Yes :-) 
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I didn't realize you where a UK Customer. I'm going to ask someone in our UK office to take a look at these logs. 
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OK, thanks. So many different numbers. One was a pizza shop (0207 one from Monday)!  And one answered Sunny Lodge (the 01303 on Monday).  The 01603 one sounded like an estate/letting agents and said that "David" would be the one who called but I've heard nothing back.  None of the other have answered.
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debbie1 answered ·
The ones that have been dialled are from me trying to see who rang me.
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debbie,  

You'll want to report this to  http://www.ofcom.org.uk/


Mike 
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