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fige avatar image
fige asked ·

dont receive phone calls from poeple that are useing google voice

u.s type, i port my number from google voice to ring central, and i cancel my number at google voice, now my problem is, that when somebody which have a google voice number calls me in it says's that you are not able to take this call. what is the solution for this problem?
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kim answered ·
This conversation is private so the information you provide is not public to the Community Users. 

What is the Number you ported over to RingCentral? 
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fige answered ·
***-1510
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Thank you. I'll look into this 
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We are going to make a few test calls. 
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We created a case for you to be escalated and troubleshooted. This well need to be looked at by our porting team.

Case# 04540514
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fige answered ·
thank you very much
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No problem! 

To update this case with further information or to check it's status please login to http://success.ringcentral.com/RCContactSupp  Select contact support , and you will be able to see view: all open cases at the bottom of the page.
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