question

karen123 avatar image
karen123 asked ·

Salesforce 1

On your website ( RingCentral.com), if you go to Products > Features > Integration > Salesforce, it shows "Maintain your professional identity when initiating calls from the Salesforce1 Mobile App with your business phone number." -- this is not happening and seems like it's showing my personal number instead. How can I change that?
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mike avatar image
mike answered ·
Hi Karen,  We made this a private conversation so that you can provide some additional details. Can you tell us the phone numbers you are referring to?  What is the main number on your account, what number's displaying, and what number do you need to display.  Also, can you clarify "it's showing" ? Recipitents caller ID? 

Mike 
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

kim avatar image
kim answered ·
Do you still need assistance with this?
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces