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alan-bercovitz asked ·

can't scroll through softphone messages

I can see the grey bar near the top right edge of the softphone but it won't scroll when I left click. Doesn't work on my laptop or desktop.  Doesn't work in All messages or Voice, Fax, or Text settings.  Tried logging out and then back in no help.  Windows 7.  Been happening for months. Thank you for any suggestions.
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mike answered ·
Does your mouse have a scroll wheel between the left & right buttons? 
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alan-bercovitz answered ·
Mike, thanks for coming to the aid of a dinosaur lol.  Yes I have one on my desktop and that did the trick.  I don't have a separate mouse for my laptop just a left or right "strip" that I depress.  It's not as urgent that I figure it out for the laptop, any chance you have a suggestion for that?  Thank you!
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Sure,  just  hold down the left button with one finger, and use another finger to slide up and down the mouse/touch pad. 


Mike
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Pretty sure that's what I was trying, I'll try again.  Thank you.
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