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yeddula asked ·

Salesforce: how to access call recording from Salesforce log?

I would like to access recorded link from salesforce log, can some one help us how can i achieve this
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nathan-malone answered ·
Hello Yeddula,

I just want to make sure I understand your question, are you looking to access the recorded audio for a phone call through your Salesforce log, is that correct?
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yes , you are right, we need link of the recorded 
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could you please let us know the way that we can get this 
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yeddula answered ·
yes , you are right, we need link of the recorded 
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nathan-malone answered ·
Hello Yeddula,

Unfortunately there is no way to set up a link between the Salesforce call logs and the RingCentral call recordings.

My best suggestion to you would be to create a feature request for this option to be added to the system. You can also try reaching out to our Developer team by clicking HERE .

Thank you!
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