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saye avatar image
saye asked ·

Block Calls: block "Unknown" callers

Allow us to block all phone calls and just receive faxes. Otherwise robo calls just deplete our account credits every time (because we can't block " Unknown" callers).
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J.B. Ferguson avatar image
J.B. Ferguson answered ·
You could change the number type of the line by going to your RingCentral portal and under the Company Numbers & Info section, select the line and on the right side panel changed the Number Type.

Of course then you will be unable to receive ANY incoming phone calls. You don't state which type of account you have but perhaps you only need a FAX account.
http://www.ringcentral.com/fax/features/how-it-works.html


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kim avatar image
kim answered ·
You have a few options here: 

1) There is an option for a FaxOnly Account (see your sales rep). 

2) Block calls from calls without a Caller ID. 

3) Change the number to FaxOnly
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