question

linda-young6646 avatar image
linda-young6646 asked ·

Assign Multiple Extensions to Single Phone

We have multiple users in one department that we are giving individual extensions to. They only need one phone because their hours don't overlap much. They will often be using their smartphone apps. We would like them to be able to text when they need to, using the one phone for their office, but that only works for the one extension assigned to the phone. Is there some way we can make all their extensions able to text? We want them to be able to share that single phone.
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

J.B. Ferguson avatar image
J.B. Ferguson answered ·
Linda,

You need a direct/digital line for each person you want to be able to text. You are using virtual extensions for them. While you might be able to use Hot Desking for the phone, the ability to text from their smartphones is a who different thing.

Here's information on Hot Desking...
http://success.ringcentral.com/articles/RC_Knowledge_Article/8863


Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

linda-young6646 avatar image
linda-young6646 answered ·
Thanks. I suspected that.
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces