question

dens avatar image
dens asked ·

Desktop App: Will it work on a virtual desktop?

Will the Desktop App work on virtual desktop (like Citrix)?
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
lawrence-juster avatar image
lawrence-juster answered ·
Unfortunately at this time, the Desktop Application will not work on a virtual machine (VM). Call quality issues. A solution to this is to use the Chrome extension for RingCentral that you can access from the Chrome Web Store. Once you get the extension and log back into your gmail or O365, you will have the softphone embedded in your email client. 
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces