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jeffrey-elliott asked ·

My call forward isn't working, any suggestions?

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J.B. Ferguson answered ·
Jeffrey,

Can you be a little more specific with regard to your issue? Has it worked in the past and just stopped working without any changes made to it? Were any changes made which might be attributed to why it stopped working? Is it working for other extensions or is call forwarding not working for the entire account?

Here's a good place to start troubleshooting your issue, if you haven't already found this Knowledge Article yet:

http://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/5-10-Editing-your-Extension-s-Bus...


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