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dawn2864 asked ·

Ability to select any fax # we own through RingCentral for Outbound FAX Caller ID

We need to be able to select any Fax # we own through RingCentral from an Outbound FAX Caller ID drop down when composing a FAX, just like it allows you to for Dialing Out on the Dial Pad currently.

@Danno - this was a question asked by another use a few weeks ago and your reply was: If you set the numbers to ring the AA, then create a rule to point them to the appropriate extension for incoming calls, those number will be available to select for outgoing CLID. 

How do I set the numbers to ring the Auto Attendant and where do I create a rule to point them to the appropriate extension? Currently, the number is assigned to an extension.
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danno147 answered ·
Go to the PHONE # tab and locate the number - then select the radio button for Auto Attendant.

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danno147 answered ·
Rules are found under Auto-Receptionist tab and then Company Call Handling - you'll find an advanced tab there.




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danno147 answered ·
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@Danno, thank you very much for all of the help! :)
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My pleasure.
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