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ross12345 asked ·

Reports: Missed call in accurate and time range defaults

Canadian account, Looking at reporting for a Queue, the time range defaults to a call length of 30 sec to whatever. I want to see all missed calls, not just those making it to 30 seconds. My inbox shows 21 missed calls and your reporting is only showing 2 missed calls. Please let me know of a solution. we have tried clearing the cache on the browser and have technical support suggesting on the community board for help. 
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mike answered ·
Hi Ross.  I'm moving this to a related thread regarding more advanced reporting options so that it gets more visibility. 
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