question

marchesini avatar image
marchesini asked ·

Would like to have the ability to "redial" from the Ring Central App.

Currently there is no ability to "redial" a number from the Ring Central App, as the dialed numbers are not recorded.

We only have access to the list of: missed phone calls, and missed calls with voice messages.

There are no records of calls made on the Ring Central App. Which I believe is a big miss when setting up the design of the App.

General Topic
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

andrew2014 avatar image
andrew2014 answered ·
There actually are, but they just aren't real time.  If you go to all calls, they will show up there but sometimes just takes a while. If you are referring to the Desktop app, go to All and right click > refresh >  that will force them to show.
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

marchesini avatar image
marchesini answered ·

Thank you, Andrew. It worked!

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mike avatar image
mike answered ·
Also,  If you are wanting to redial the most recent number, just click the green dial button on the app two times and it will dial the most recent number you called. 
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

rickkee6997 avatar image
rickkee6997 answered ·
It would be helpful to have this information displayed in the RC Desktop app, versus having to come to a forum to find the answer to this much needed feature. 

FEATURE REQUEST: Suggest a button to be added, or a hover pop-up display " To redial last number dialed, double click the call button"
1 comment
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Hi Rickkee, I've forked your comment into its own feature request Please reference the new conversation here: Redial Button in Desktop Application
0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app