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communications1 asked ·

account is down

none work, my account is down, keeps answering with the message:  this number cant be reached from your calling area.  Sounds crazy Note: This conversation was created from a reply on: The Complete List of Ways To Reach RingCentral Customer Service.
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J.B. Ferguson avatar image
J.B. Ferguson answered ·
Log into your RingCentral portal and double check your "blocked" settings for your main number. That message is the default message for when you block a number. If your account was down you would not receive that particular message. It's possible that the "Block All Calls" option was accidentally selected which would cause this to happen,

You can see how to check this for your specific type of plan here:
https://success.ringcentral.com/articles/RC_Knowledge_Article/Block-Calls-and-Faxes-without-Caller-I...

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communications1 answered ·
Calling from a landline produces:  "this mailbox is full try again later".  There are 3 messages in may mailbox.
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mike avatar image
mike answered ·
moving to other related thread Please reference the new conversation here: number cant be reached from your calling area
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