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regina avatar image
regina asked ·

Cannot delete fax from website- error number 104

We use the Admin Account on the website for our team to view and delete incoming faxes. One of our team cannot delete faxes as of last week.  He receives the following error message:

104. We are sorry. Your request cannot be completed at this time.

Please try again later

Anyone else experiencing this?

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kelly-mullholand-behm avatar image
kelly-mullholand-behm answered ·

I have been getting the same error for the past week.  Any help would be appreciated.

I just discovered that although the web site will not allow me to delete faxes from the "overview" tab, it will allow me to delete them from the "messages" tab.  I hope this helps you.

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Correct. Our product team is aware and will hopefully have it fixed soon. 
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mike avatar image
mike answered ·
Just letting you all know this fix is being pushed out in our 8.4 version, so everyone should have it within a couple more weeks. 

Mike 
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