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johnm3917 avatar image
johnm3917 asked ·

fax receipts

Why did you STOP providing successful receipts of fax?  We have used that feature for 3 years now and all of a sudden its GONE?  Please bring it back or we will have to change providers.
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mike answered ·
Can you clarify what exactly you are referring to?  Our system still sends an email notification to the sender and recipient. Also, the desktop app displays sent faxes as well as the web portal.  

Mike 
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danno147 answered ·
I just sent a fax and received a confirmation.
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Diana Terry answered ·
We just began using RingCentral three weeks ago.   We receive Fax Transmission emails.   Perhaps there was an update and it need to just be turned back on?
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