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joe-gottschall asked ·

Recording prompts over the phone sounds bad

We have recorded all of our IVR menu prompts over the phone in the past, and they sounded great. But lately our recorded prompts sound tinny and distorted. We have tried several different phones, all with the same result. Can someone look into this?
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mike answered ·
Hello Joe,  For something like this you'll need to open a support case and attache the files that you are having problems with so they can be reviewed and someone can assist. 

Mike 


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