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megan-york asked ·

Direct calls vs queue calls forwarding to mobile phone

Is there a way to only allow direct calls to forward to my mobile number and not call queue calls? I have my extension set to forward calls to my desktop/mobile first then my desk phones. I would like direct calls to always go to my cell, but I do not need call queue calls going to my cell all day. Any fix for this?
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danno answered ·
Yes, within your presence.
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Just turn off "Accept call queue calls".

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Of course, another option, if you are not wanting to receive any Queue calls, is to remove yourself from the Call Queue.
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