question

demario avatar image
demario asked ·

Fax receipt error notification

I would like to receive notification of a fax receipt error. When I go into settings then notifications I do not see any options to receive notifications other than for received faxes. Do I need an update or something?
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mike avatar image
mike answered ·
As long as you have the Fax Transmission Results set up like below, you will get an email like this (2nd image). 




Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

maryhohn0192 avatar image
maryhohn0192 answered ·
In most cases there's not a problem receiving faxes from another digital fax solution. However this one might be tricky to figure out.  You stated "they are "using a digital fax solution in their environment to send faxes from a large number of MFDs. "   
Can you provide  more details?  It sounds like there are multiple sending devices. Do you know how many and what exactly they are?  Do some come through, and others fail? Do some devices work and others not?
visit: custom essay writing service

Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces