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baldasti avatar image
baldasti asked ·

early termniation

I listen to 1 call then I'm told my session has ended and need to sign in again.  The calls are only 1 to 2 minutes.  Why the quick exit? 
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mike avatar image
mike answered ·
Are you listening to call recordings?
Are you by any chance using the IE browser?  What happens if you try Firefox or Chrome? Does it still log you out? 
Mike 
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baldasti avatar image
baldasti answered ·
I usually answer my call right away, so retrieving unanswered calls only happens when I'm away from my desk.  
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Hello Baldasti,

Which web browser are you using and where are you viewing/listening to your calls?
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Hello Baldasti,

Did you still need help with this?
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saadet.swift avatar image
saadet.swift answered ·
Hello Baldasti,

Has the issue remedied for you? Did you happen to try any of Mike's suggestions?
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