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robin12 asked ·

Two groups, one extension

I need to be able to set up two different groups for one phone number/extension.  We have a day shift and a night shift, and the employees are different.  How can I do this?
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danno answered ·
There are several ways to do it.  Suggestion one: create the two groups (day and night) and then, via advanced rules, program the DID number to ring those groups.
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