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reetika avatar image
reetika asked ·

ring central calls not getting recorded as activity in salesforce

I have encountered a problem with ring central integration with salesforce. Earlier all the calls made from the integration used to get recorded as activity in lead/contact but now suddenly the activities have stopped getting created in salesforce. I want to find the cause for this occurence.
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mike answered ·
I've created case 05547359 so that we can look into this. 

Mike 
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reetika answered ·
Any updates on this yet ?
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ace avatar image ace ·
Hello Reetika,

We are unable to reproduce the issue on our end, is it possible for us to contact you?

Ace
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reetika avatar image reetika ·
yes please, if you use gotomeeting, you can send me the meeting link
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reetika avatar image reetika ·
Also if there is any team in salesforce that can help me, kindly let me know how to contact them
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ace avatar image ace ·
Hi Reetika,

What would be your preferred time?

Ace
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reetika avatar image reetika ·
IST ( (9:30 am to 5pm)
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saadet.swift answered ·
Hello Reetika,

Are you still having this issue with Salesforce?

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