question

desk1 avatar image
desk1 asked ·

1800 wrong company forwarding

We've been assigned a temporary 1877 toll free number, but we (in canada) are getting calls from clients in Denver Colorado, looking for window washing services, called Wash Squad. Funny enough, we have a window cleaning company as well, but we are not in the US at all. How are these clients being forwarded to us? How was this number given away to another company when it is assigned to us?
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

bjsvec avatar image
bjsvec answered ·
I can speculate on ways this could happen, but since you said it is temporary would it be a problem to cancel it and get another number?  I see this from time to time and typically I assume it was a working number for another company that went out of business, etc.  Even years later people may dial it up from a web page or phone book, etc.
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mike avatar image
mike answered ·
Desk... I think Brandon is correct.  I'm in Denver and I did a Google search and the 877 number comes up in their Google Local Listing. However, when you go to their site, it's not shown, only a local 303 number is there.  So, they most likely owned this number at one time and then let it go and never updated their Google profile.

Mike
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces