question

michael-cerchiaro avatar image
michael-cerchiaro asked ·

Different ring for forwarded calls.

Is there a way to have a different ring for when a call is a forward vs when it's a direct dial to our extension/number?
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

danno avatar image
danno answered ·
Nope. That's feature more unique to premise-based PBXs.
2 comments Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Thanks I appreciate it. We just had the system installed and are working through the kinks. Forwarding calls to other extensions is an issue because it's not very clear when it's a forwarded call, vs a direct in-house call.
0 Likes 0 · ·
Two suggestions... 1. Have in-house users Intercom others users. 2. If forwarding, use the announce options
0 Likes 0 · ·
michael-cerchiaro avatar image
michael-cerchiaro answered ·
Thanks again!
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces