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mike asked ·

3/28/17 - Reports of phones losing registration & dead air (Resolved)

We have received reports of phones losing registration and dead air on calls. Our engineers are look into this and working to resolve as soon as possible.

If you open a support case for this issue, please copy and paste the following into the case notes and/or title of the case: Parent case: 05606109 INC-18883



If possible please include a copy of a tracroute to sip.ringcentral.com

How do I run a "tracert" (traceroute) report?

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michalec answered ·
Thank you, I am hopeful for a speedy resolution.
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mike answered ·
3/28/17 - 11:00am MST:  This issue has been resolved.
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