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kshack7931 avatar image
kshack7931 asked ·

Live Reports Billing Clarification

Can someone please explain the ring central live reports billing.


Is it based on how many people use the reports?
Example I have 3 managers who use the reports and 20 employees. Is is $75 or is it $575


Keep in mind normal employees will not have access to live reports.
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mike answered ·
The latter would be correct.  As a general rule (and at the time of this writing) the pricing is as follows:

The price is 25$ (US: 25 USD, UK: 19.99 GBP, EU: 25 EUR, Canada: 35 CAD) per each mailbox that either uses Live Reports in any way (manager) or appears in Live Reports as a reporting item (agent)



However,  I use the phrase "general rule" because there could be exceptions based on the account so you'll want to contact your account manager to confirm specifics for your account.

Mike
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