question

ryan-mcdonnell4962 avatar image
ryan-mcdonnell4962 asked ·

Is there a way when we dial out to have our number show up as a local number to her person we are calling?

topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

danno147 avatar image
danno147 answered ·
Depends on if using phone, PC App, Mobile APP, or portal.
2 comments Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

We are using salesforce

0 Likes 0 · ·
Oh, I can't provide any assistance with salesforce. Let's see if someone else will chime in.
0 Likes 0 · ·
J.B. Ferguson avatar image
J.B. Ferguson answered ·
I know of no way that RingCentral, as a service, can do that. Essentially that would be spoofing the number. Then when the person might want to call you back on that"local number" they wouldn't be able to connect. The only way I can imagine that this could be done would be to purchase a local number for that location from RingCentral. Unfortunately if you are thinking more global than that (i.e., calling to anywhere in the U.S.) that approach wouldn't work.
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mike avatar image
mike answered ·
Ryan,

I just got confirmation that yes, this can be done if the number is in your account. You may want to reach out to your account manger to discuss this in more detail though. 
If the customer has the # they can select from #'s they have on the account. No automation or ability to automatically show a NPA-NXX of the # your dialing. No Spoofing ability.



Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces