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- Using the RingCentral Mobile App, either on Android or IOS, I experience the following behavior when using the ringout function using Cellular Voice instead of VOIP
- 3a. If I call an internal 4 digit extension, the recipient sees the correct caller ID of the caller, but when the call rings the recipient's mobile phone as part of twinning, the main company number shows up as the caller ID on the mobile phone instead of the original caller's ID.
- 3b. If I call an internal extension using the full 10 digit number, the recipient's call twinning doesn't function properly. I just continually hear ringing and voicemail never picks up.
4. In example 3a, recipient should see correct caller ID on twinned phone call to his mobile phone. In example 3b, twinning/voicemail workflow should work properly.