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paul-lomax avatar image
paul-lomax asked ·

Can't use RingOut to call another RingCentral user?

I'd like to call another (internal) RingCentral user via RingOut. (using serviceweb). If I put in their extension, I get an error. If I put their full direct line, it phones my mobile but when I press one to connect, it disconnects. How do you make 'internal' calls with RingOut? Is it possible? 
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saadet.swift answered ·
Hello Paul,

I tested this out with the RingCentral for Windows (softphone) application and it worked just fine.

What is the error that you are getting? Have you tried turning off the option to press one to connect the call?


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