If you receive such emails, do not click on any links or download any possible attachments. Please immediately delete the email.
Keep in mind that a text message notification from RingCentral will never contain any attachments. Voice mail attachments from RingCentral will only be .mp3 files and fax attachments will only be PDF files. We also dont send multiple attachments in a single notification email.
If you are still unsure if an email is malicious you can open a case. Please include a copy of the email and if possible include a copy of the email header. If you are not familial with how to view the email header visit this page, as the process varies a little bit depending on your email client. http://whatismyipaddress.com/find-headers
If you are not a RingCentral customer, but wish to report a suspicous email, you can either forward the original email as an attachment to firstname.lastname@example.org or copy & paste the email header and send us the email header.
Please take a moment to read the full article on the RingCentral Blog. Tips for Avoiding Phishing Scams