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wanderer avatar image
wanderer asked ·

Is there a way to disable company contacts on a user role management?

is there a way to disable company contacts on a user role management? all contacts under company are all showing on everyones softphone it would be helpful if you have an option to disable company contact on user setting or user role
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luke answered ·
It turns out this is not currently a feature that you can limit for users. The page about User Roles and Permissions shows a bit about this, but these are the features you can enable or disable in a custom role for users:
  • Business SMS
  • Configure Intercom
  • Configure Presence
  • Desktop App
  • Developer Portal Access
  • Full Company Call Log
  • Glip
  • HUD
  • Meetings App Access
  • Mobile App
  • Organize Conference
  • Quality of Service Reports - Full Access
  • Reports
  • Third Party Apps Access
  • User Call Log - Delivery
  • User Call Log - Full Access
  • User Call Log - View Only
If this feature is important to the way you want to use your RingCentral account, I highly recommend making an idea post on this community site. If other RingCentral users also like this idea, they can vote on it. This is where many new features for our services can start out. We do have a helpful Walkthrough for Submitting a New Idea in the RingCentral Community.









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