How can I view faxes that I've sent 3 or more months ago?
I don't send many faxes, but I need to be able to review them at a later date. I have faxes from 3 months ago that I need to confirm what was sent because it apparently wasn't received. I can see in the call log that I sent something to a fax, but cannot retrieve what was actually sent.
Wow! That is really bad! I don't know any technology service that you would pay for that would permanently delete your documents after 30 days!! At a minimum, they could send a reminder to save them off somewhere else. No one would assume they disappear, or that they should ask if they disappear.
Has anyone tried any other online fax services that are similar to RingCentral but allow you to see faxes you have sent in the past?
In my profession (financial advisor) date and retain all important documents in case we would ever need to present the material to a court. If I ever presented just an email confirmation that a fax was sent without being able to present the verified content of the fax the opposing attorney would have a field day.
RingCentral needs to fix the whole fax feature. Finding the button to send is hidden, viewing sent faxes - can't do this anymore. If you don't want to store customer faxes, then create an automated feature than generates a PDF for the customer to download at the same time they send a fax.