question

bn avatar image
bn asked ·

Retrieving calls from hold on mobile

Good morning, all. I've searched but haven't found what I need (possibly because I may not know what I'm looking for). Here's the scenario:

Caller A calls my extension, 10. It is transferred to my cell phone. I answer and start talking.

Caller B calls my extension. It is transferred to my cell phone. I ask Caller A to hold and answer Caller B. Caller A is put on hold automatically.

If I put Caller B on hold, how do I retrieve Caller A's call?

Would call parking make this easier?

Thanks in advance.

B.
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mike avatar image
mike answered ·
Are you actually transferring calls to your cell phone number, or just answering with the RingCentral Mobile app? 
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

saadet.swift avatar image
saadet.swift answered ·
Hello BN, 

Did you still need help?
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces