when I use my plantronic headset the sound is chopped up and unusable
I'm in US. use ring central on mac. plantronics working well for years. now sound unintelligable - chopped up. I downloaded most recent firmware - no improvement. using colleague's headset - no improvement. if use bluetooth 3rd party, or no headphones, it works fine.
you've used the same headset on RC for years and it recently started acting up? i know RC has a list of compatible headsets, maybe the one you're using isn't the best fit with RC ? but you would assume it would either work fine or not at all. hopefully a support agent can shed some light.
Hey there, we have a client who is reporting these same issues using the most recent softphone update and the savi 720 headsets. Strange thing is they sound great when using with polycom phones, but recently through the softphone they are unusable.