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ben-ostrowsky asked ·

Warning about partially received faxes leads to "Page not found"

When RingCentral Office@Hand from AT&T sends an email about a partially received fax message, it says:

This fax was partially received and some pages may be missing. For more information, please click here.
If you do click there, you get:
Something went wrong
The page you're looking for has moved, been replaced, or is currently unavailable to view.
Is there anything we can do on our end or is this something RC needs to fix?
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mike answered ·
Hello Ben... Thanks for promptly sending the email.  It does indeed appear to be a broken link.  We'll work on getting that fixed.  In the mean-time, this article will steer you to the failed fax troubleshooting steps.
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ben-ostrowsky answered ·
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mike answered ·
Can you please send us a copy of the email so we can take a look?  Please "forward as attachment" so that we have the original email.   Send it to community.support@ringcentral.com
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