question

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joe-amit5736 asked ·

New Feature Request - Call Logs categorized by user groups

Application: Ring Central Portal 

Issue: The call log page in the portal lists the calls in a simple reverse chronological list. This works well in a small organization with say 3-4 employees. However in larger organization the call log report on the portal is not of much help. 

Solution: Group wise categorization of call logs
We have several department in our office and we have created groups for each department. We would like to see the call logs categorized by user groups. 

Use Case: 
If a manager A logs in, he can see the call logs of his team A. He doesn't have to hunt his team members call log one user at a time and remember everyone's phone numbers. He will quickly see a snap shot of the call logs of team A. 


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saadetswift16514 avatar image
saadetswift16514 answered ·
Hello Joe,

Would User Groups help you?


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joe-amit5736 answered ·
Yes, Group wise call log help us lot for extensions activity on real time.
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