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pete12 avatar image
pete12 asked ·

Question about unassigned phone

I currently have 2 unassigned phones, 1 of them no longer works, and I want to replace it with my own SIP phone to use as a digital line to an existing extension to enable direct dial from the desktop app.. What charges would our company incur for this, would it be the onetime setup, with the $12.00 something administrative fee, and other associated one times, or would there also be a monthly recurring fee
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saadetswift16514 avatar image
saadetswift16514 answered ·
Hello Pete,

I would suggest contacting your Account Manager in order to get the full breakdown on pricing since it does depend upon your contract. Do you know who your Account Manager is?
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J.B. Ferguson avatar image
J.B. Ferguson answered ·
To what Saadet mentioned, it would also depend on how many lines you have with which edition of RIngCentral Office. If you only have one-user (a single digital line ), you cannot just assign a phone to extension unless there is also a digital line assigned to that extension. Then per-line charges would depend on which edition you have.
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