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doug-blair asked ·

No longer place outgoing calls without trying 2 or three times

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doug-blair answered ·
My I-Phone functionality is compromised.
  1.  I could no longer place outgoing calls without trying 2 or three times.  The first attempt just hangs for about 25 seconds and then drops. Second attempt to a number tended to go right through immediately.  Some persons I called said they could hear me, but I did no show a connection.
  2. When I initiated a call I would sometimes get a scratching static noise that sound like analog AM radio static. 
  3. I tried several settings changes in phone setting but no impact.
  4. When I deleted Ring Central problems went away.

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saadet.swift answered ·
Hello Doug, 

Are you having these issues when trying to place outbound calls via the mobile app or through your iPhone device's OS?
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doug-blair answered ·

I am having the issues with outbound calls using the normal IPhone application.  The Ring Central application works fine.  Is there recommended setting??


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saadet.swift answered ·
Hello Doug,

Do you happen to have Integrated Calling enabled on your RingCentral mobile app? It's located under Settings (the face in the upper left-hand corner) -> Call Settings -> Integrated Calling.


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