PS: We are on an Office Standard subscription located in Minnesota.
Ones again the presence on the HUD got broken again on the desktop app.
The presence on the phone and the desktop app does not sync.
Called again to RC. they instruct me to PURGE the data on each user, I did it and same issue. Then called later and they instruct me to roll back to version 8.4.5, I did it and same issue with the presence.
How in the world RC technicians do not have any idea how to resolve the issue if they cause it by their update.
Hi. Seems like our presence today it is working as normal using version 8.4. I will keep monitoring the status and then I will try to update to the version 9.1.1 next week. By the way I opened a case 05889027.
I want to appreciate that I got contacted by T2 after two hours prior opening the case and I received an email from T3 that they are working on the case.
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Team messaging, video meetings
and phone - all in one app.
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