question

ivonne-camacho6071 avatar image
ivonne-camacho6071 asked ·

Ring central stop working on windows 10

Please check the screenshot am getting  https://url.upwork.com/_01g1PQhxORLhnZVklNJ5uahxrgB1yTKXVS I uninstalled 6 times and am getting the same error, it was working fine for a few days
Please help I need it for work.

I also try installing this version  http://downloads.ringcentral.com/sp/RingCentralForWindows-8.0.6.msi  and it did not work. I am using windows 10.

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justin-davis1686 avatar image
justin-davis1686 answered ·
This has happened to two users in our office today as well. Something weird is going on. I have an open case with RC and have sent logs, so hopefully we will have some answers soon.
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kolby-davis2376 avatar image
kolby-davis2376 answered ·
Yep This is effecting are users today as well. 
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cecelia-denning6072 avatar image
cecelia-denning6072 answered ·
Yes, this is effecting several of us here in my office too.
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david-carroll6074 avatar image
david-carroll6074 answered ·
Add me to the list.  The program failed to automatically log me in as usual.  I had to log in manually.  I got the "stopped Working" message in about 30 seconds.  Windows 10.  I rebooted.  No help.  I tried repair in the Control Panel.  No help.  
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mike avatar image
mike answered ·
We've had a few other reports of this earlier today. If you are still having problems please call us or open a case here. https://service.ringcentral.com/login.asp?p_next_page=RCSupportPortalCreateNewCase
2 comments
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I already open a case however am still waiting for a resolution. Thank you 
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Yep Case opened
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kolby-davis2376 avatar image
kolby-davis2376 answered ·
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Pretty poor solution since the program won't update automatically once the problem is fixed. RC needs to get it together with their quality control on updates. This is at least the second issue we've had in the last few months where we had to force rollbacks from updates due to problems.
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