2 phone lines need 2 separate Auto Attendant Company Greetings. Hello - I have 2 phone numbers associated with my ringcentral account. The first number is the number assigned to me by RingCentral that I have never really used. Then I ported in my main business phone number. This phone number has an Auto Attendant with a Company Greeting. I want to start using the first phone number for a 2nd Company and I would need a separate auto attendant with a completely different company Greeting. Any suggestions on how to set this up. I am assuming (possibly incorrectly) that if you have 2 separate phone numbers then you should be able to have 2 separate company greetings?? -thanks in advance!!
Absolutely! Simply use
Advanced Calling Rules. I also have two companies (my main business and my wife's part time jewelry business) and I set up Advanced Calling Rules based on the phone number called. You can set up a different greeting for each. It works best with a multi-level auto attendant, which is available in all editions of RingCentral Office.
If you need additional assistance setting this up, get back with me here and I can assist you further.