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needham avatar image
needham asked ·

change account business address

I need my physical address changed and name changed on my account. We moved in February, I notified RC but my statements continue to read wrong
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saadet.swift avatar image
saadet.swift answered ·
Hello,

I've made this thread private so that you can post account specific information. What is the new address? What incorrect address is displaying right now?
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I just need my address changed from Suite "B" to Suite "C".
My name needs to be changed from Nancy Needham to Nancy Solomon
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Hmmm...I'm seeing the correct address and last name listed on your account. Give me a little bit and I'll see if something didn't get updated somewhere else yet :)
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It's still showing my old information on my statements. I just received one, I can forward it to you so you can see it.
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Service Statement

Account Information

Account Number:

(847) 726-0003

Statement Date:

07/10/2017

Service Plan:

RingCentral Office 2 line

Reference #:

3391804012

 

Bill To:

Nancy Needham

Melon Ink Screen Print

100 Oakwood Road

Suite B

Lake Zurich, IL 60047, United States

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Statement Summary

Total Current Charges

$82.37

Your credit card ending in [0624] was charged $82.37.
This charge will appear as "RingCentral, Inc" on your credit card statement.
Click here if you need to update your credit card.

Statement Details

Period

Service

Amount

07/10/2017 - 08/09/2017

Subscription Fee - Monthly (RingCentral Office 2 line)

$69.98


    $14 off / month discount

($14.00)

07/10/2017 - 08/09/2017

DigitalLine Unlimited - (847) 540-8003

$0.00

07/10/2017 - 08/09/2017

DigitalLine Unlimited - (847) 550-3781

$0.00


Charges:

$55.98

 

Current Service Fees

$55.98

 Current Taxes, Charges and Fees*

$26.39

 Total Current Charges


 
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Thank you for posting that. I'm gonna do some digging and see what I can find out :) We definitely want to get that fixed for you.
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needham avatar image
needham answered ·
I just need my address changed from Suite "B" to Suite "C".
My name needs to be changed from Nancy Needham to Nancy Solomon
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