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william-smith7233 asked ·

Application and settings are shifted up, even on loading screen

In the Windows 10 Desktop (9.1.6.27106) version of RingCentral the entire app has somehow shifted up - even on the loading window. Please see images below. I have quit the app and relaunched it, restarted my machine, and even reinstalled the application - all with no success.

Please let me know what I can do to get this resolved.

Loading screen


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saadetswift16514 answered ·
Hello William,

We've seen only a few cases of this occurrence. Could you please open up a case so that we can gather the proper information and investigate? Thank you!
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