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Manohar H C avatar image
Manohar H C asked ·

url call dissabled

After creating loadbalncing our ring-central desk-phones are giving error URL Call disabled, if i remove the load balance then its work fine
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Chuck Fuscone avatar image
Chuck Fuscone answered ·
You have to be more specific about load balancing.  What changes did you make to your network and why?

URL disabled usually means a DNS problem

Thanks

Chuck
Certified RC Consultant
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Hi,

previously we are using single ISP, no redundancy so we got another isp and terminated in firewall with weighted round robin(Load balance)

this error only occurs when we create load balance in firewall.

And interesting part is a single phone is working on both scenarios(with & without load balancing )

Thanks in advance

Manohar HC



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