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empty-desk asked ·

Fax cover incorrect

My fax cover letter will not show the correct fax number.  Please up date the templates so that they will show the correct fax number.  I had to customize my fax cover letter so it would be correct.
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mike answered ·
There are several different templates, some of which have different functionality.  We'll be happy to look into this.  Can you open a support case and tell us which cover you used?  Also in your case include a sample, time, date, with attachments etc.

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empty-desk answered ·
I used the regular fax cover letter.  I spoke with someone named Jo-Ed.  Because I am the super Admin it would only show the Main office fax number and not the fax number that is assigned to my extension.  Jo-Ed said it could not be changed, so I had to create a custom fax cover letter.
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