question

tax avatar image
tax asked daniel-roth answered

Texting is a main part of my business and now part of my sales process, so is there a way to get reports of how many text each user sends?

I am with Clean Slate Tax, users of RingCentral and we use texting more to reach our clients that we made it part of our sales process. Is there any way to get reports of users for the amount of texts sent, when, and so on? If there isn't, then is there a way to get reports of how many text each user sends? I would like to request that.

sms and text messaging
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1 Answer

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daniel-roth answered

We have the same issue. A significant amount of our time is spent texting. I need reporting by user and total volume on inbound and outbound texts.


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