Does anyone else ever have customers report that they can't dial your phone #? I'm having issues with people calling me and reporting that the "Number is not in service". Typically coming from Verizon Cell #s. Anyone?
This has been happening off and on for a year now. Very annoying.
#1 I only use my direct #. #2. I don't know, but I've been asking those who report the issue to me (very few actually email me when there's a problem) and I don't know who else is having problems. I just remember hearing from those that it is with Verizon. I've reported this as a ticket both today and in the past, so there is history on this
I tested just now from a Tmobile number and a Verizon number and both went through.
My best guess is that the users trying to call you that are having an issue are located in the same region, and the 3rd party carrier they are calling from (example: verizon) is having a routing issue with this number, and I'd advise to have them call their carrier to see why calls aren't going through.