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hootsuite-app19 avatar image
hootsuite-app19 asked ·

Glip Messages Won't Load

In response to samelawrence on TWITTER: https://twitter.com/samelawrence/status/903312406302126080 @Glip Hey, I'm having a hard time getting messages to load in the latest iOS update. Latest iOS on iPhone 6.
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saadetswift16514 avatar image
saadetswift16514 answered ·
Hello Sam,

Could you provide some more details of the issues you're having?

Also, do you have a RingCentral Account or just a Glip Account?

Have you tried uninstalling/reinstalling the app?

Is this happening only on the mobile app or also on your desktop app? Have you tried the browser version?
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Sam E. Lawrence answered ·
It appears to be working now. I restarted my phone.
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Good to hear, Sam!
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Well, now it looks like the bug is back, even after the latest update.
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Hmmmm....could you answer the above questions?

Also, what version of the Glip app are you on and what version of iOS?
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brucecai292 avatar image
brucecai292 answered ·
Hi Sam,

We've released a new version which fixed this bug.
Can you please update from AppStore and try again?

Please let me know how it works.
Thank you.

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