I have been using the Softphone for about 10 years now with the same number. Suddenly, I am unable to find the phone on my desktop either to authorize or de-authorize or even purchase another softphone. This has been going on for about a week and because I have had patients all week I have not been able to take the time to interact with customer service. It's making me crazy! I tried to post a comment with customer support and it appears that none of the support attempts have been logged, and I get put into a loop at customer service with a message that states they are available Monday through Friday to take my call, and it is Thursday, but no human being ever comes to the phone...Could I possibly be in the Twilight Zone? Note: This conversation was created from a
Desktop App: "RingOut" vs "Direct Dial"?.