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sam.rizzo asked ·

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Hey Jan,

In the first example where you list your cell phone under Home on your extension that has a Digital line already, adding a cell phone would not add any billing, as this extension already has a full Digital Line attached to it.

The only time a virtual extension gets billed extra is when there:
1) Is not a DL attached to it already, so the extension is not being billed.
2) 10 or more external calls are routed through said extension.

Example: This would not add a DL


Example: After the 10th call is routed through, this extension would be billed as a DL
Note: This conversation was created from a reply on: Whats the Difference Between a Call Queue and a Ring Group?.
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